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  1. Wise
  2. Getting Started & offboarding

Getting Started & offboarding

Includes onboarding, invites, next steps, offboarding, and task progress.

Onboarding

  • My invitation expired. Could you send me a new one?
  • Can you update me on my progress?
  • My access code is not working - what should I do?

After Onboarding

  • I’ve completed all my tasks - what do I need to do next?

Using Wise

  • When do I get my first route?
  • I have been invited to join Wise - what do I need to do?
  • How do I get a Wise account?
  • I need to reschedule my interview / meeting. What do I do?

Leaving your Main Contractor & Offboarding

  • I’ve stopped engaging with a business - why have I received an SLA reminder?
  • Why have I been offboarded?
  • I have been offboarded, will I lose my benefits straight away?
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