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Documents & Help

SLA, policies, access codes, right to work, and how to contact support.

Right to Work

  • I don’t have a passport - what can I upload as proof of Right to Work?

Support

  • Request a call back
  • I work with multiple businesses - do I need separate logins for each one?
  • How do I contact the business I am working with?
  • How do I contact Wise Customer Support?
  • I need an accountant reference, can Wise help?
  • I need an employment reference, can Wise help?
See all 7 articles

SLAs & Policies

  • Where can I find Wise's terms and conditions?
  • Do I need to sign all of the policies?
  • How do I sign my SLA?
  • My SLA is incorrect, who do I contact?
  • I have a question about my SLA, who do I contact?
  • Do I need to sign all of the policies?
See all 10 articles

Account and Data Deletion

  • I've accidentally deleted my account in the app, what do I do?
  • I want my data deleted - what should I do?
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